Return & exchange
Easy and quick return process, because life is too short to worry about unnecessary things

You discover that your dream roccamore shoes don't fit? What to do now?

All shoes are delivered with a return label and return form in the box.
Fill out the form.
Put the return label on the package.
The last step for you is to deliver the package to any GLS pakkeshop.

Please note, if you are outside of Denmark, we cannot provide a return label. Return address and details are provided on the return form.

Once the returned package has arrived, we will refund the payment to the same account the money was captured from. If you were to exchange to a different model or size, all you have to do is wait for your new shoes to arrive.

In case you lost your form or return label, just send us an email.

For more information, have a look at our Return & Exchange Policy.
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