When will my shoes arrive?

The expected arrival information is displayed on the page of the product you have ordered. Most pre-orders take 4-6 weeks to arrive.

When is my money withdrawn from the account?

The amount is reserved on the account at the moment of making a pre-order, and is withdrawn when the shoes are sent to you.

What is the return policy on pre-orders?

You have 14 days from the day of delivery to try the shoes and send them back in case they are not a perfect match.
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